Community engagement solutions for public libraries. Ken Chad and Sarah Bartlett. Local Government Library Technology (LGLibTech) Briefing Paper No.1. May 2021

This briefing paper has now been published. Click to download

This briefing paper highlights the challenges public libraries face in reshaping their community profile. It outlines how emerging community engagement solutions may help target existing and potential users in repositioning public libraries.

Public libraries have always engaged with their users and the wider community. In recent years, however, community or patron engagement has risen from the ranks of routine activities to become a strategic priority requiring new kinds of solutions