A difficult economic climate and disruptive competition mean that many organisations including libraries will benefit from a fresh look at their services. We provide some creative methodologies help develop innovative products and services. These include a very user centric way to explore ‘need’ or ‘requirements’. We can also help organisations understand and explore the increasingly widely used concepts of ‘disruptive innovation. ’ Libraries can benefits from an understanding of the principles behind disruptive innovation and then look at how they might be applied to library services.
Community Resources
